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Isle of Wight COVID-19 helpline

The helpline is for anyone who feels vulnerable, needs help because of lockdown or self-isolation, or who is alone with no local network of friends, family or neighboursand needs support.

Monday to Friday 9 am to 5 pm
Saturday and Sunday 10 am to 3 pm

Call 01983 823 600 or email contact.centre@iow.gov.uk.

The helpline can help with:

  • Collection of medication from pharmacies, help to access pharmacy delivery services and health care needs.
  • Access to online shopping services or small essential shopping requests.
  • Suggesting other organisations who can help  with issues arising from isolation including welfare, finance, mental health, childcare issues, crisis advice and support or other caring responsibilities. 
  • Suggesting where to get help with dog walking.

The helpline is a partnership between Isle of Wight Council and voluntary networks on the Island. 

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