Isle of Wight COVID-19 helpline

The Isle of Wight COVID-19 helpline on 01983 823600 is for anyone who needs information about COVID-19 or support because of self-isolation. If you are alone with no local network of friends, family or neighbours please call.

Christmas 2021 opening times:

The Helpline will close at 4.30pm on Friday 24 December.
It will re-open:
Wednesday 29 December 9 am to 5 pm
Thursday 30 December 9 am to 5 pm
Friday 31 December 9 am to 4.30 pm

It is then closed until 9am on Tuesday 4 January.

The helpline can help with:

  • Collection of medication from pharmacies, help to access pharmacy delivery services and health care needs.
  • Supporting visitors who need COVID-19 advice.
  • Access to online shopping services or small essential shopping requests.
  • Suggesting other organisations who can help  with issues arising from isolation including welfare, finance, mental health, childcare issues, crisis advice and support or other caring responsibilities. 
  • Suggesting where to get help with dog walking.

Call 01983 823600 or email

Opening hours

Monday to Friday –  9am to 5pm
Saturday –  9am to 1pm

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