COVID advice for visitors

This advice is for visitors on to the Isle of Wight who

  • get symptoms during their stay
  • test positive during their stay using a rapid response LFT test
COVID symptoms:
  • a high temperature
  • a new, continuous cough
  • you’ve lost your sense of smell or taste or it’s changed
If you have symptoms
  • Self-isolate immediately
  • Tell your accommodation provider immediately
  • Immediately book a test online or by calling 119
  • Use the postcode of where you are staying when you book your test
Test results
  • If your test result is negative; continue with your visit.
  • If your test result is positive; arrange to return home.
  • Tell your accommodation provider what you are doing.
  • Do not wait for your results if they have not arrived by the time you are due to leave.
  • If you need further health advice call 111 or a GP.
  • If you are unwell and cannot return home, you will be expected to pay all costs to your accommodation provider.
If you're travelling by vehicle

If you booked your ferry through your accommodation provider, contact them by phone. They will amend your booking.
If not contact the ferry company directly:

  • Red Funnel – 023 8001 9192 (calls are charged at a local rate).
  • Wightlink – 0333 999 7333 (calls are charged at a local rate).

Confirm that COVID-19 is the reason for changing your booking.
You will be required to remain in your vehicle during your crossing.

If you're not travelling by vehicle

If you do not have a vehicle you should arrange for COVID-19 vehicle transport home. If you can’t do this, you must organise with your accommodation provider to self-isolate in your accommodation. This must be until the end of your booking or transport is confirmed, whichever is sooner.

Do you need more help?

If you need help to arrange transport home please contact the Isle of Wight COVID-19 helpline on: 01983 823600.

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